Returns & Exchanges
At Hairitage by Mindy, we want you to love your hair care routine. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.
Check Eligibility
Ensure your products are unopened, in their original packaging, and were purchased within the last 30 days to qualify for a full refund.
Start Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack and Ship
Securely pack your items and attach the prepaid shipping label provided via email, then drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing